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Headsets for 3CX Recommended IP Phones
Voiplink carries a large selection of headsets that are compatible with the 3CX
recommended IP phones. Choose the manufacturer of your telephone below to shop
for single ear, dual ear & wireless headset solutions from Plantronics, GN
Netcom/Jabra and VXI Corporation.
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Buying Tips for IP Phone Headsets
Voice tube or noise canceling?
Voice
tube headsets provide the best clarity but they have a few draw backs.
They do not include noise cancellation and the voice tubes have to be
replaced every 6 to 9 months. Voice tube headsets are best used in
areas with medium to low background noise.
Noise canceling
headsets include a filtering technology to remove background noise but
don't quite have the crystal clarity as voice tube headsets. Unlike
voice tube headsets, the tube on noise canceling headsets does not need
to be replaced every 6 to 9 months. Noise canceling headsets are best
used in areas with high to medium background noise.
Single ear or dual ear?
Single
ear headsets are best for areas with low background noise or where the
user must be able to hear off-call information. Some single ear models
do not require a headband or neckband, they are worn "over the ear".
Dual
ear headsets are best for areas with high background noise or where the
user needs to focus entirely on the call. Most dual ear headsets
require an over-the-head band but a few can be purchased with
behind-the-neck band.
Wired or wireless?
This
depends on how productive is mobility in the work setting? In many
office environments mobility is tremendously productive. Account
managers can now walk over to accounting while on the phone with a
client. Being placed on hold is no longer unproductive, wasted time
because you are not tied to your desk. On the other hand, it is
approximately three times as expensive to go wireless over wired.
With or without an amplifier?
This
is a tricky one because depends largely on what specific phone model
you are using and what area you are using it in. You can never really
go wrong by deciding to go
with
an amplifier but they are expensive and sometimes unnecessary. Most of
the higher end phone models from leading manufacturers
(Cisco/Polycom/Aastra) have a built in amp or loud enough natural
volume to not require an amp. Lower end phone models and manufactures
do not typically have built in amps and may or may not have loud enough
natural volume to support a headset.
Background noise also comes
into play here. You may be able to get away with a lower end phone and
no amp on the headset if it's only 3 people in a large room with low
call volume. But low end phones with no amp in a 30 person call
center cubicle farm is not such a good idea.
Does your phone
have a plug or modular connection? If it's a plug (think iPod) it's
probably a lower end phone with no built in amp. If it's modular (think
phone handset cord) it's probably a better phone and may or may not
have a built in amp.
What cord do I need?
That
depends entirely on what phone model you have. It may even require
knowing what specific version of what phone model you have. Voiplink
has mapped out the correct cable for most of the popular IP phones on
the market today. Use the Headsets section of our website to select the
correct model number of your IP phone. If you have any questions please
don't hesitate to ask! 866-987-8647
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