Part of the Cisco Small Business Pro Series, the
SIP based Cisco SPA 502G 1-Line IP Phone has been tested to ensure
comprehensive interoperability with equipment from voice over IP (VoIP)
infrastructure leaders, enabling service providers to quickly roll out
competitive, feature-rich services to their customers.
With hundreds of features and configurable
service parameters, the Cisco SPA 502G addresses the requirements of
traditional business users while building on the advantages of IP telephony.
Features such as easy station moves and shared line appearances (across
local and geographically dispersed locations) are just some of the many
advantages of the SPA 502G.
The Cisco SPA 502G 1-Line IP phone also supports
productivity-enhancing features such as VoiceView Express and Cisco XML
applications when used with Cisco Unified Communications 500 Series in SPCP
mode.
Highlights
For business or home office use
Dependable, Affordable and Feature Rich
Full-featured 1-line business-class IP phone
supporting Power over Ethernet (PoE)
Monochrome backlit display for ease of use,
aesthetics, and on-screen applications
Connects directly to an Internet telephone service
provider or to an IP private branch exchange (PBX)
Dual switched Ethernet ports for connecting a
computer behind the phone, reducing cabling costs
Wideband audio for unsurpassed voice clarity and
enhanced speaker quality
Easy installation and highly secure remote
provisioning, as well as menu-based and web-based configuration
Supports up to two CiscoŽ
SPA 500S Expansion Module, adding up to 64 additional buttons*
Supports both Session Initiation Protocol (SIP)
and Smart Phone Control Protocol (SPCP) with the Cisco Unified Communications
500 Series for Small Business
Comprehensive Interoperability and SIP-Based Feature Set
Carrier-Grade Security, Provisioning, and Management
The Cisco SPA 502G uses standard encryption
protocols to perform highly secure remote provisioning and unobtrusive
in-service software upgrades. Remote provisioning tools include detailed
performance measurement and troubleshooting features, enabling network
providers to deliver high-quality support to their subscribers. Remote
provisioning also saves service providers the time and expense of managing,
preloading, and reconfiguring customer premises equipment.
Telephony Features
One voice line
One SIP registration
Line status: active line indication, with name and
number
Menu-driven user interface
Shared line appearance**
Speakerphone
Call hold
Music on hold**
Call waiting
Caller ID name and number
Outbound caller ID blocking
Call transfer: attended and blind
Three-way call conferencing with local mixing
Multiparty conferencing via external conference
bridge
Automatic redial of last calling and last called
numbers
On-hook dialing
Call pickup: selective and group**
Call park and unpark**
Call swap
Call back on busy
Call blocking: anonymous and selective
Call forwarding: unconditional, no answer, on busy
Hot line and warm line automatic calling
Call logs (60 entries each): made, answered, and
missed calls
Redial from call logs
Personal directory with auto-dial (100 entries)
Do not disturb
Digits dialed with number auto-completion
Anonymous caller blocking
Uniform Resource Identifier (URI) (IP) dialing
support (vanity numbers)
On-hook default audio configuration (speakerphone
and headset)
Multiple ring tones
Called number with directory name matching
Ability to call number using name: directory
matching or via caller ID
Subsequent incoming calls show calling name and
number
Date and time with support for intelligent
daylight savings
Call start time stored in call logs
Call timer
Name and identity (text) displayed at startup
Distinctive ringing based on calling and called
number
10 user-downloadable ring tones
Speed dialing, eight entries
Configurable dial/numbering plan support
Intercom**
Group paging
Network Address Translation (NAT) Traversal,
including Simple Traversal of UDP Through NATs (STUN) support
DNS SRV and multiple A records for proxy lookup
and proxy redundancy
Syslog, debug, report generation, and event
logging
Highly secure call encrypted voice communications
support
Built-in web server for administration and
configuration with multiple security levels
Automated remote provisioning, multiple methods;
up to 256-bit encryption (HTTP, HTTPS, Trivial File Transfer Protocol [TFTP])
Option to require administrator password to reset
unit to factory defaults
Hardware Features
Pixel-based display: 128 x 64 monochrome LCD
graphical display with backlight
Dedicated illuminated buttons for:
Audio mute on/off
Headset on/off
Speakerphone on/off
4-way rocking directional knob for menu navigation
Voicemail message waiting indicator (VMWI) light
Voicemail message retrieval button
Dedicated hold button
Settings button for access to feature, setup, and
configuration menus
Volume control rocking up/down knob controls
handset, headset, speaker, ringer
Standard 12-button dialing pad
High-quality handset and cradle
Built-in high-quality microphone and speaker
Headset jack: 2.5 mm
LED test function
Two Ethernet ports with integrated Ethernet
switch: 10/100BASE-T RJ-45
802.3af-compliant PoE
Optional 5 VDC universal (100-240V) switching;
power supply is ordered separately (Cisco PA100)
Regulatory Compliance
FCC (Part 15, Class B), CE Mark, A-Tick, C-Tick,
Telepermit, UL, CB
Security Features
Password-protected system, preset to factory
default
Password-protected access to administrator and
user-level features
HTTPS with factory-installed client certificate
HTTP digest: encrypted authentication via MD5 (RFC
1321)
Up to 256-bit Advanced Encryption Standard (AES)
encryption
SIP over Transport Layer Security (TLS)
Secure Real-Time Transport Protocol (SRTP)
Documentation
Quick-Start Installation and Configuration Guide
User Guide
Administration Guide
Package Contents
Cisco SPA 502G 1-Line IP phone, handset, and stand
Handset cord
RJ-45 Ethernet cable
Quick-Start Installation
Specifications
Table 1 gives specifications for the Cisco SPA
502G 1-Line IP Phone.
Table 1. Specifications for the Cisco SPA
502G 1-Line IP Phone
|
Note: Many features are programmable
within a defined range or list of options. Please see the SPA
Administration Guide for details. The target configuration profile
is uploaded to the SPA 502G at the time of provisioning. |
|
Data networking |
MAC address (IEEE 802.3)
IPv4 (RFC 791)
Address Resolution Protocol (ARP)
DNS: A record (RFC 1706), SRV
record (RFC 2782)
Dynamic Host Configuration
Protocol (DHCP) client (RFC 2131)
Internet Control Message Protocol
(ICMP) (RFC 792)
TCP (RFC 793)
User Datagram Protocol (UDP) (RFC
768)
Real-Time Transport Protocol (RTP)
(RFC 1889, 1890)
Real-Time Control Protocol (RTCP)
(RFC 1889)
Differentiated Services (DiffServ)
(RFC 2475)
Type of service (ToS) (RFC 791,
1349)
VLAN tagging 802.1p/Q: Layer 2
quality of service (QoS)
Simple Network Time Protocol (SNTP)
(RFC 2030)
|
|
Voice gateway |
SIP version 2 (RFC 3261, 3262,
3263, 3264)
SPCP with the Cisco Unified
Communications 500 Series
SIP proxy redundancy: dynamic via
DNS SRV, A records
Reregistration with primary SIP
proxy server
SIP support in NAT networks
(including STUN)
SIPFrag (RFC 3420)
Secure (encrypted) calling via
SRTP
Codec name assignment
Voice algorithms:
G.711 (A-law and μ-law)
G.726 (16/24/32/40 kbps)
G.729 A
G.722
Dynamic payload support
Adjustable audio frames per packet
Dual-tone multifrequency (DTMF),
in-band and out-of-band (RFC 2833) (SIP INFO)
Flexible dial plan support with
interdigit timers
IP address/URI dialing support
Call progress tone generation
Jitter buffer: adaptive
Frame loss concealment
Comfort Noise Generation (CNG)
Voice activity detection (VAD)
with silence suppression
Attenuation/gain adjustments
VMWI - Voicemail Waiting
Indicator, via NOTIFY, SUBSCRIBE
Caller ID support (name and
number)
Third-party call control (RFC
3725)
|
|
Provisioning, administration,
and maintenance |
Integrated web server provides
web-based administration and configuration
Telephone keypad configuration via
display menu/navigation
Automated provisioning and upgrade
via HTTPS, HTTP, TFTP
Asynchronous notification of
upgrade availability via NOTIFY
Nonintrusive in-service upgrades
Report generation and event
logging
Statistics transmitted in BYE
message
Syslog and debug server records:
configurable per line
|
|
Power supply |
Power supply is optional and is
purchased separately
Models: Cisco PA100-NA, PA100-EU,
PA100-UK, PA100-AU
Switching type (100-240V)
automatic
DC output voltage: +5 VDC at 2.0A
maximum
Power adapter: 100-240V 50-60 Hz
(26-34 VA) AC input
|
|
Physical interfaces |
Two 10/100BASE-T RJ-45 Ethernet
ports (IEEE 802.3)
Handset: RJ-9 connector
Built-in speakerphone and
microphone
Headset 2.5mm jack
|
|
Indicator lights/LEDs |
Speakerphone on/off button with
LED
Headset on/off button with LED
Mute button with LED
Message waiting LED
|
|
Body dimensions (W x H x D) |
8.42 x 8.35. x 1.73 in. (214 x 212 x 44
mm) |
|
Unit weight |
2.00 lb ( 0.9 kg) |
|
Operating temperature |
32ē ~ 104ēF (0ē ~ 40ēC) |
|
Storage temperature |
-4ē ~ 158ēF (-20ē ~ 70ēC) |
|
Operating humidity |
5% to 95% noncondensing |
|
Storage humidity |
5% to 95% noncondensing |
Cisco SPA 500 Series IP Phone Comparison
|
Model |
Voice Lines |
Ethernet Ports |
High-Resolution Graphical Display |
PoE Support |
|
SPA 501G |
8 |
2 |
No |
Yes |
|
SPA 502G |
1 |
2 |
Yes |
Yes |
|
SPA 504G |
4 |
2 |
Yes |
Yes |
|
SPA 508G |
8 |
2 |
Yes |
Yes |
|
SPA 509G |
12 |
2 |
Yes |
Yes |
|
SPA 525G |
5 |
2 |
Color |
Yes |
