| Condition: New
Linksys SPA962 IP Phone
6 Line Appearances
2 Ethernet Ports
Color LCD Display
802.3af PoE Compliant
SPA962 Product Description
Stylish and functional in design, the SPA962 VoIP telephone is a must for
businesses using a hosted IP telephony service, an IP PBX, or a large scale IP
Centrex deployment. The SPA962 leverages industry leading VoIP technology from
Linksys to deliver a high quality IP Phone that is unparalleled in features,
value, and support.
Standard features on the SPA962 include six active lines, dual switched Ethernet
ports, 802.3af PoE support, a high resolution color display, speakerphone, and a
2.5 mm head-set port. Each line can be independently configured to use a unique
phone number (or extension), or can be configured to use a shared number that is
assigned to multiple phones. The power supply for the SPA962 is sold separately
and will be required if PoE functionality is not implemented.
- 6-Line IP Phone with Color Display Enhances Business Communication Requirements
- Full featured six line business class IP Phone supporting Power over Ethernet
802.3af
- Connect directly to an Internet Telephone Service Provider or connect to an IP
PBX
- Dual switched Ethernet ports, Speakerphone, Caller ID, Call Hold, Conferencing,
and more
- Appealing Four Inch, True Color Liquid Crystal Display (LCD)
Comprehensive Interoperability and SIP Based Feature Set
Based on the SIP standard, the SPA962 has been tested to ensure comprehensive
interoperability with equipment from VoIP infrastructure leaders enabling
service providers to quickly roll-out competitive, feature rich services to
their customers. With hundreds of features and configurable service parameters,
the SPA962 addresses the requirements of traditional business users while
leveraging the advantages of IP telephony. Features such as easy station moves,
presence, and shared line appearances (across local and geographically dispersed
locations) are just some of the many advantages of the SPA962.
Carrier-Grade Security, Provisioning, and Management
The SPA962 uses standard encryption protocols to provide secure remote
provisioning and unobtrusive in-service software upgrades. Linksys secure remote
provisioning tools include detailed performance measurement and troubleshooting
features, enabling network providers to deliver high quality support to their
subscribers. Remote provisioning also saves service providers the hassle and
expense of managing, pre-loading, and re-configuring customer premise equipment
(CPE).

SPA962 Key Telephone Functions and Features:
Up to Six Lines with Independent Configuration and Registration
320 x 240 True Color, Four Inch, Liquid Crystal Display (LCD)
Secure Call Support - SIP over TLS, and SRTP
Line Status - Active Line Indication, Name and Number
Menu Driven User Interface - Multiple Languages Supported
Digits Dialed with Number Auto-Completion
Shared / Bridged Line Appearance **
High Quality Speakerphone
Call Hold
Music on Hold **
Call Waiting
Caller ID Name and Number and Outbound Caller ID Blocking
Outbound Caller ID Blocking
Call Transfer - Attended and Blind
Call Conferencing
Automatic Redial
On-Hook Dialing
Call Pick Up - Selective and Group **
Call Park and UnPark **
Call Swap
Call Back on Busy
Call Blocking - Anonymous and Selective
Call Forwarding - Unconditional, No Answer, On Busy
Hot Line and Warm Line Automatic Calling
Call Logs (60 entries each): Made, Answered, and Missed Calls
Redial from Call Logs
Personal Directory with Auto-dial (100 entries)
Do Not Disturb (callers hear line busy tone)
URI (IP) Dialing Support (Vanity Numbers)
On Hook Default Audio Configuration (Speakerphone and Headset)
Multiple Ring Tones with Selectable Ring Tone per Line
Called Number with Directory Name Matching
Call Number using Name - Directory Matching or via Caller ID
Subsequent Incoming Calls with Calling Name and Number
Date and Time with Intelligent Daylight Savings Support
Call Duration and Start Time Stored in Call Logs
Call Timer
Name and Identity (Text) Displayed at Start Up
Distinctive Ringing Based on Calling and Called Number
Ten User Downloadable Ring Tones - Ring Tone Generator Free from
www.linksys.com
Speed Dialing
Configurable Dial/Numbering Plan Support - per Line
Intercom **
Group Paging **
DNS SRV and Multiple A Records for Proxy Lookup and Proxy Redundancy
Syslog, Debug, Report Generation, and Event Logging
Secure Call Encrypted Voice Communication Support - SIP over TLS, and SRTP
Built-in Web Server for Administration and Configuration with Multiple
Security Levels
Automated Provisioning, Multiple Methods. Up to 256 Bit Encryption: (HTTP,
HTTPS, TFTP)
Optionally Require Admin Password to Reset Unit to factory Defaults
** Feature requires support by SIP server
Hardware
320 x 240 True Color, Four Inch, Liquid Crystal Display (LCD)
Four Illuminated Call Appearance Line Buttons with Tricolor LED's
LED Indicates Line State � Active, Idle, On-Hold, Unregistered
Line LED Configurable to 13 Different States (On/Off, Color, Flash)
Dedicated Illuminated Buttons for:
Audio Mute On/Off
Headset On/Off
Speakerphone On/Off
Four Soft Key Buttons
Four Way Rocking Directional Knob for Menu Navigation
Support for up to two attached Attendant Consoles; adds up to 64 programmable
buttons
Voice Mail Message Waiting Indicator Light
Voice Mail Message Retrieval Button
Dedicated Hold Button
Settings Button for Access to Feature, Set-up, and Configuration Menus
Volume Control Rocking Up/Down Knob Controls Handset, Headset, Speaker, Ringer
Standard 12-Button Dialing Pad
High Quality Handset and Cradle
Built-In High Quality Microphone and Speaker
Headset Jack � 2.5 millimeter
LED Test Function
Two Ethernet LAN Ports with Integrated Ethernet Switch � 100BaseT RJ-45
802.3af Compliant Power over Ethernet (PoE)
Optional 5 volt DC Universal (100-240 Volt) Switching - Power Supply is
Ordered Separately
Security
Password Protected System, Preset to Factory Default
Password Protected Access to Administrator and User Level Features
HTTPS with Factory Installed Client Certificate
HTTP Digest - Encrypted Authentication via MD5 (RFC 1321)
Up to 256-bit AES Encryption
Data Networking
MAC Address (IEEE 802.3)
IPv4 - Internet Protocol v4 (RFC 791)
ARP - Address Resolution Protocol
DNS - A Record (RFC 1706), SRV Record (RFC 2782)
DHCP Client - Dynamic Host Configuration Protocol (RFC 2131)
ICMP - Internet Control Message Protocol (RFC792)
TCP - Transmission Control Protocol (RFC793)
UDP - User Datagram Protocol (RFC768)
RTP - Real Time Protocol (RFC 1889) (RFC 1890)
RTCP - Real Time Control Protocol (RFC 1889)
DiffServ (RFC 2475), Type of Service - TOS (RFC 791/1349)
VLAN Tagging 802.1p/q - Layer 2 QoS
SNTP - Simple Network Time Protocol (RFC 2030)
Linksys SPA-962 Voice
SIPv2 - Session Initiation Protocol Version 2 (RFC 3261, 3262, 3263, 3264)
SIP over TLS
SRTP
Secure (Encrypted) Calling via Pre-Standard Implementation of Secure RTP
SIP Proxy Redundancy - Dynamic via DNS SRV, A Records
Re-registration with Primary SIP Proxy Server
SIP Support in Network Address Translation Networks - NAT (including STUN)
SIPFrag (RFC 3420)
Secure (Encrypted) Calling via Pre-Standard Implementation of Secure RTP
Codec Name Assignment
Voice Algorithms:
- G.711 (A-law and μ-law, G.726 (16/24/32/40 kbps), G.729 A, G.723.1 (6.3 kbps,
5.3 kbps)
Dynamic Payload Support
Adjustable Audio Frames Per Packet
DTMF: In-band and Out-of-Band (RFC 2833) (SIP INFO)
Flexible Dial Plan Support with Inter-Digit Timers
IP Address / URI Dialing Support
Call Progress Tone Generation
Jitter Buffer - Adaptive
Frame Loss Concealment
VAD - Voice Activity Detection with Silence Suppression
Attenuation / Gain Adjustments
MWI - Message Waiting Indicator Tones
VMWI - Voice Mail Waiting Indicator - Via NOTIFY, SUBSCRIBE
Caller ID Support (Name and Number)
Third Party Call Control (RFC 3725)
Provisioning, Administration & Maintenance:
Integrated Web Server Provides Web Based Administration and Configuration
Telephone Key Pad Configuration via Display Menu / Navigation
Automated Provisioning and Upgrade via HTTPS, HTTP, TFTP
Asynchronous Notification of Upgrade Availability via NOTIFY
Non-intrusive, In-Service Upgrades
Report Generation and Event Logging
Statistics Transmitted in BYE Message
Syslog and Debug Server Records - Configurable Per Line
Power Supply
Power supply is optional and is purchased as a separate line item
-- Models: PA100-NA, PA100-EU, PA100-UK, PA100-AU
DC Input Voltage: +5 Volts DC at 1.0 Amps Maximum
Power Consumption: 5 Watts (tenative)
Switching Type (100-240v) Automatic
Power Adapter: 100-240v - 50-60Hz (26-34VA) AC Input
Physical Interfaces:
2 100baseT RJ-45 Ethernet Ports (IEEE 802.3, including 802.3af)
Handset: RJ-7 Connector
Built-in Speakerphone and Microphone
Headset 2.5 mm Port
Indicator Lights/LED:
Six (6) Line Buttons with Associated Tricolor LED
Line LED State Indication: Active, Idle, On Hold, Unregistered
Speakerphone On/Off Button with LED
Headset On/Off Button with LED
Mute Button with LED
Message Waiting Indicator LED
Voicemail Message Retrieval Button
Hold Button
LED Test Function
Documentation
Quick-Start Installation and Configuration Guide
User Guide
Administration Guide
Provisioning Guide - For Service Providers Only
Package Contents
1 - SPA962 IP Phone, Handset, and Stand
1 - Handset Cord
1 - RJ45 Ethernet Cable
1 - Quick Installation Guide
Power Supply is Ordered Separately -- Models: PA100-NA, PA100-EU, PA100-UK,
PA100-AU
Environmental
Dimensions: 8� x 7.63� x 7.50� (203 x 194 x 191 mm) W x H x D
Unit Weight: 2.4 lbs (1.088 kg)
Operating Temp.: 41�~113�F (5�~45�C)
Storage Temp.: -13�~185�F (-25�~85�C)
Operating Humidity: 10~90% Non-condensing
Storage Humidity: 10~90% Non-condensing
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