Condition: New

Polycom 320 IP Phone
2 Lines
1 Ethernet Port
Power over Ethernet 802.3af
Supported Protocol: SIP

Product Description

The Polycom 320 IP phone is the entry level offering if Polycom's newest voice over IP telephone models. It is a two line SIP phone that includes a single Ethernet port (RJ45). For an entry level phone, the Polycom 320 has the major business features required for a clerk phone. It includes a 102 x 33 pixel-graphical LCD display, full duplex speaker phone and has a very sturdy build. The phone can be powered by Polycom 24v Power Supply (purchased separately) or an IEEE 802.3af Power over Ethernet (PoE) switch.


Delivers superb sound quality and enables noise and echo free conversations that are crisp and clear.

Zero touch provisioning from a variety of servers including: FTP, TFTP, HTTP, or HTTPS

Standard base stand can be reversed to enable wall mounting

Two lines, one Ethernet port, one 2.5mm headset port



The Polycom 320 IP phone is designed to make installation, configuration, and upgrades as simple and efficient as possible. The phones’ standard base stand can be reversed to become a wall mount, eliminating the need for a separate accessory. Built-in IEEE 802.3af PoE circuitry enables flexible deployment options and savings on cabling expenses. To ensure reliable, uninterrupted performance, the phones support boot and call server redundancy.

Broad Interoperability

The Polycom 320 has been tested and certified to deliver comprehensive interoperability and extensive feature support with leading SIP-based call control platforms by BroadSoft, Sylantro, Interactive Intelligence/Vonexus, Digium, and other Polycom Technology and Interoperability Partners2. The phones also interoperate with Microsoft Live Communications Server (LCS) 2005 for telephony and presence. This broad interoperability offers Polycom customers a choice of supported
standards-based call server solutions with which the phones can be deployed.

Lines (Directory Numbers)
- Up to 2 lines with up to 2 calls per line

Display
- 102 x 33 pixel-graphical LCD

Feature Keys
- 3 context-sensitive �soft� keys
- 2 line keys with bi-color (red/green) LED
- 2 feature keys (�Menu� and �Dial�)
- 4-way navigation key cluster with center �Select� key
- 2 volume control keys
- Dedicated hold key
- Dedicated headset key
- Dedicated hands-free speakerphone key
- Dedicated microphone mute key

Headset Compatibility
- Dedicated 2.5-mm headset port compatible with most monaural mobile phone headsets

Hearing Aid Compatibility
- Compliant with ADA Section 508 Recommendations: Subpart B 1194.23 (all)
- Hearing Aid Compatible (HAC) handset for magnetic coupling to approved HAC hearing aids
- Compatible with commercially-available TTY adapter equipment

Audio Features
- Full-duplex hands-free speakerphone with Polycom

Acoustic Clarity Technology
- Type 1 compliant with IEEE 1329 full duplex standards
- Frequency response - 300Hz - 3300Hz for handset, headset and hands-free speakerphone modes
- Codecs: G.711 μ/A and G.729A (Annex B)
- Individual volume settings with visual feedback for each audio path
- Voice activity detection
- Comfort noise fill
- DTMF tone generation / DTMF event RTP payload
- Low-delay audio packet transmission
- Adaptive jitter buffers
- Packet loss concealment
- Acoustic echo cancellation
- Background noise suppression

Call Handling Features
- Shared call / bridged line appearance
- Flexible line appearance (one or more line keys can be assigned for each line extension)
- Distinctive incoming call treatment / call waiting
- Call timer
- Call transfer, hold, divert (forward), pickup
- Called, calling, connected party information
- Local three-way conferencing
- One-touch speed dial, redial
- Call waiting
- Remote missed call notification
- Intercom
- Automatic off-hook call placement
- Do not disturb function

Other Features
- Interoperability with Microsoft LCS 2005 for telephony and presence
- Local feature-rich GUI
- Time and date display
- User-configurable contact directory and call history (placed and received)
- Customizable call progress tones
- Wave file support for call progress tones
- Unicode UTF-8 character support. Multilingual user interface encompassing Danish, Dutch, English (Canada / US / UK), French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish

Protocol Support
- IETF SIP (RFC 3261 and companion RFCs)

Network and Provisioning
- SoundPoint IP 330 � two-port 10/100 Mbps Ethernet switch
- SoundPoint IP 320 � single 10/100 Mbps Ethernet port
- Manual or dynamic host configuration protocol (DHCP) network setup
- Time and date synchronization using SNTP
- FTP / TFTP / HTTP / HTTPS server-based central provisioning for mass deployments
- Provisioning and call server redundancy supported
- Web portal for individual unit configuration
- QoS Support � IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCP
- Network Address Translation (NAT) support for static configuration and "Keep-Alive" SIP signalling
- RTCP support (RFC 1889)
- Event logging
- Syslog
- Local digit map
- Hardware diagnostics
- Status and statistics reporting Security1
- Transport Layer Security (TLS)
- Encrypted configuration files
- Digest authentication
- Password login
- Support for URL syntax with password for boot server
- HTTPS secure provisioning
- Support for signed software executables Power
- Built-in, auto-sensing IEEE 802.3af Power over Ethernet
- External universal input AC adapter (optional3; 24V DC @ 500mA) Approvals
- FCC Part 15 (CFR 47) Class B
- ICES-003 Class B
- EN55022 Class B
- CISPR22 Class B
- AS/NZS 3548 Class B
- VCCI Class B
- EN55024 Class B
- EN61000-3-2; EN61000-3-3; EN-61000-6-1
- ROHS compliant
- Anatel
- GOST
- C-tick
- CCC

Safety
- CE Mark
- EN 60950-1
- IEC 60950-1
- NRTL